Utilities

Assurance Wireless (Federal lifeline assistance program)………………….. 1-888-898-4888

http://www.assurancewireless.com

 

Empower NY………………………………………………………………………… 1-800-263-0960

www.nyserda.ny.gov/All-Programs/Programs/EmPower-New-York

 

H.E.A.P. (Home Energy Assistance Program)……………………………………1-800-342-3009

Lockport…………………………………………………………………………………….. 439-7744

Niagara Falls……………………………………………………………………………….. 278-8645

Office for Aging (over 60)……………………………………………………………….. 438-4020

www.otda.state.ny.us/otda/heap

 

 

Hopeline (Free phones for victims of domestic violence……………………….. 973-656-7089

http://www.verizon.com

 

National Fuel

Billing & Service Information………………………………………………….. 1-800-365-3234

Gas Emergencies…………………………………………………………………. 1-800-444-3130

Quality Assurance / Unresolved Complaints & Concerns…………………. 1-800-453-3513

www.natfuel.com

 

 

National Grid

Customer Service………………………………………………………………… 1-800-642-4272

Emergencies………………………………………………………………………. 1-800-892-2345

Payment Arrangements………………………………………………………… 1-800-443-1837

Power Outages……………………………………………………………………. 1-800-867-5222

 

Neighbor for Neighbor  (utility assistance from National Fuel)…………….. 1-800-365-3234

Catholic Charities (Niagara Falls)………………………………………………………. 282-2351

Catholic Charities (Lockport)…………………………………………………………… 433-0246

Salvation Army (Niagara Falls)…………………………………………………………. 283-7697

Salvation Army (Lockport)………………………………………………………………. 434-1276

Salvation Army (North Tonawanda)…………………………………………………… 693-3110

 

New York Public Service Commission

http://www.dps.ny.gov/

Cable TV Complaints…………………………………………………………….. 1-800-342-3377

Energy Service Company Complaints……………………………………….. 1-888-697-7728

Gas, Electric Shutoff……………………………………………………………… 1-800-342-3355

HEAP grants for people aged 60+…………………………………………….. 1-800-342-9871

Service, billing complaints…………………………………………………….. 1-800-342-3377

 

New York Relay Service……………………………………….. Dial 711 (or 1-800-676-3777)

www.nyrelay.com

 

Niagara Community Action Program (NIACAP)

Lockport Neighborhood Cente…………………………………………………………. 433-6632

Niagara Falls Neighborhood Center…………………………………………………… 282-4375

North Tonawanda Neighborhood Center…………………………………………….. 694-9727

www.niagaracap.org

 

 

Niagara County Department of Social Services

HEAP Department (Home Energy Assistance Program)………………………….. 278-8400

www.niagaracounty.com

 

 

NYSEG (New York State Electric & Gas)

Billing inquiries, turn-ons/turn-offs, information………………………… 1-800-572-1111

Credit assistance, payment arrangements…………………………………… 1-888-315-1755

Electricity Interruptions/emergencies……………………………………….. 1-800-572-1131

Natural Gas odors/emergencies……………………………………………….. 1-800-572-1121

www.nyseg.com

 

 

Safelink (Free cell phone and minutes for income eligible)…………………. 1-800-977-3768

www.safelinkwireless.com

 

Time Warner……………………………………………………………………………………. 558-8921

www.timewarnercable.com

 

Verizon Lifeline Services

Low-cost telephone service…………………………………………………… 1-800-924-0585

www.lifelinesupport.org

 

Verizon…………………………………………………………………………………. 1-800-837-4966

Customers with Disabilities Voice & TTY…………………………………………….. 890-0550

New Service, Changes or Billing Questions…………………………………………. 890-7100

Payment Information/Arrangements……………………………………….. 1-800-698-3545

Repairs………………………………………………………………………………………. 890-6611

www22.verizon.com

 

Advertisements